12345678iNotebook ComputerService Manual3220/3420/3620
12345678xPrefacelist of tablesFig. B – 7 443BX_443ZX Rev. 2 (Diagram 2 of 2)...
AA – 16PartsCD-ROM module3220/3420/3620 CD-ROM ASSEMBLYFIG. A – 1511332244445566
AA – 17CD-ROM module3220/3420/3620 CD-ROM ASSEMBLY PARTS LISTFIG. A – 16
AA – 18PartsFDD module3220/3420/3620 FDD ASSEMBLYFIG. A – 1744115533556622
AA – 19FDD module3220/3420/3620 FDD ASSEMBLY PARTS LISTFIG. A – 18
AA – 20PartsHDD module8811226633445566773220/3420/3620 HDD ASSEMBLYFIG. A – 19
AA – 21HDD module3220/3420/3620 HDD ASSEMBLY PARTS LISTFIG. A – 20
AA – 22PartsnotesNOTES:
12345BCBC – 1Appendix B Circuit DiagramsThis appendix has schematic circuit diagrams of the major parts of the notebook’s mainboard.Unless otherwise
12345BCB – 2DiagramsBMAINBOARDMAINBOARDCPU:PENTIUM IIIREV. 2(DIAGRAM 1 OF 2)FIG. B 1+3VS +3VH8+3VS+V_CMOSREF+V_CLKREFVCCTVCCTVCCTCPUVCC+2.5VSVCCT+3V
12345BCBB – 3CPU: PENTIUM IIIREV. 2(DIAGRAM 2 OF 2)FIG. B 2VCCTCPUV CCCPUV CCVCCT VCCT+3V+V_AGPREFVCCT+V_CMOSREFVCCT+V_GTLREF+2.5VS+V_CLKREF+3VS+3V+
11 – 11 IntroductionThis manual covers the information you need to service or upgrade the 3220/3420/3620 Notebook Computer.Information about operating
12345BCB – 4DiagramsBGTL PULL-UP RESISTORSREV. 2FIG. B 3+3V+3VCPUVCCCPUVCCCPUVCCCPUVCCCPUVCCVCCTVCCT+V_GTLREFG_VR_HI/LO#2,3VRM _WP15CVID03CVID13CVID
12345BCBB – 5CPU POWERREV. 2FIG. B 4+5VVINCPUVCC+3V+5VCPUVCC+3VSCPUVCCSUSB#3, 6, 9, 14, 15, 19, 20,23CPU-ONL 23VID04VID14VID24VID34VID44CPU_PWRG OO
12345BCB – 6DiagramsBCPU POWER VCCT & 2.5VREV. 2FIG. B 5+3V+2.5V+5V+3V+2.5VSVCCT+3VSUSB#3,5 ,9, 14, 15,1 9, 20 ,2 3SUSB#3,5 ,9, 14, 15,1 9, 20 ,
12345BCBB – 7443BX_443ZXREV. 2(DIAGRAM 1 OF 2)FIG. B 6+3V +3VHCLK_CPU 2,13GT L_HA#[3..35] 2G T L_HD#[0..63]2GT L_ADS# 2GTL_HREQ#[0..4] 2GT L_BREQ0#
12345BCB – 8DiagramsB443BX_443ZXREV. 2(DIAGRAM 2 OF 2)FIG. B 7+3V+3VS+3V+3VSVCCT+V_GT LREF+3V+3V +3V+3V+5V+3V+3V+V_AGPREF+3V+3VAGP_AD[0..31]9AD[0..3
12345BCBB – 9VGA MOBILITY/LT PROREV. 2FIG. B 8VGA+3V+3V+3V+2.5V+2.5V+3V+3V+3V+2.5V+5V+3V+3VAGP_AD[0..31]8AGP_SBA[0..7]8AGP_CLK8AGP_C/BE#[0..3]8AGP_S
12345BCB – 10DiagramsBVGA MEMORY & TV-OUTREV. 2FIG. B 9VGA+3VDD+3VDD+3VDD+3VVMD[0..63]9VMA[0..11]9V_RAS#9V_CAS#9V_WE#9V_DQM#09V_DQM#19V_DQM#29V_
12345BCBB – 11VGA STARP OPTIONREV. 2FIG. B 10VGAVIN+5VS+5VS+5VS+3VS+3VSPVDD+5VS+3V+3V+3VS+5VSPVDD+3VBLON#9BRIGHT NESS20G9B9DDCCLK 9DDCDAT A 9HSY NC
12345BCB – 12DiagramsBSODIMMREV. 2FIG. B 11SO DIMM+3V +3V+3V+3V +3V+3VCAS1#7CAS0#7CLK_SDRAM013SRASA#7CS0#7CS1#7BMWEA#7CAS2#7CAS3#7SDATA_A13 SC LK_ A
12345BCBB – 13CLOCK GENERATORREV. 2FIG. B 12clock+3VS+3V+3V+3VS+2.5VS+3VS+3VS+3V+3V+3V+3V+3VSHCLK_CPU 2,7HCLK_1 3PCLK_BX 8PCLK_AUDIO 25PCLK_PCM 24PC
11 – 2IntroductionSYSTEM SPECIFICATIONSCPUmmmmmPGA2 Package Intel Celeron: 450 ~ 650 MHzIntel Pentium III: 450 ~ 650 MHz(including CPUs with SpeedStep
12345BCB – 14DiagramsBPIIX4REV. 2(DIAGRAM 1 OF 2)FIG. B 13CRT & TV+3VS+3VS+5VH8+3VH8VBATVBAT+3V+3V+3VDEVSEL#8, 16, 24, 25SD[0..15] 16,18,20SA [0
12345BCBB – 15PIIX4REV. 2(DIAGRAM 2 OF 2)FIG. B 14BIOS & inverter+3V+3V+3V+3V+3V+3V+3VS+3VS+3V+5VS+3VS+3V+3VS+3VS+3VSIRQ116, 20IRQ316IRQ416IRQ51
12345BCB – 16DiagramsBUSB/ROM/PCI/ISA PULL HIGHREV. 2FIG. B 15USB/ROM/PCI/ISA+5VS+3VS+3VS+3VS+3V+3VS+3VS+3VS+3VT USBP1+14T USBP1-14SA[0..18]14, 18 ,
12345BCBB – 17HDD & CDROM/FDDCONNECTORREV. 2FIG. B 16drives+3VS+3VS+5VS+5VBAY+12V+5VBAY+5VS+5VHDD+5VS+5VS +5VHDD+5VHDDSD D[0. .15]14SDDREQ 14INT
12345BCC – 18DiagramsBSUPER I/O SMC869REV. 2FIG. B 17I/O+3VS+3VS+5VS+5VS+5VS+3VSCLKRUN# 8,14,16,24IO CHRDY14 ,16LP T S T RO B E#19,22LPT D[0..7]19IO
12345BCBB – 19I/O PORTSREV. 2FIG. B 18I/O+12V+5VS+5VS+5VS+3V+3V+3VS+5VSEXT FDDEN#20, 22LPT D[0..7]18LPT ACK#18LPT AFD#18LPT B US Y #18LPT SLCT #18LP
12345BCB – 20DiagramsBKBC H8REV. 2FIG. B 19Keyboard+5V+3VH8+3VH8+5VH8+3VH8+3VH8+3VH8+3VH8+3H8+12V+5VH8+3VH8+3V+3V+3VH8+3VH8+3V+3VH8+3VH8SA214,16,18I
12345BCBB – 21KBC PS/2 & FANREV. 2FIG. B 20keyboard+5VS+5VS+5V+3V+3VS+3VPS2CLK120PS2DAT A120PS2CLK220PS2DAT A220FAN_EN20TPADCLK20,23TPADDATA20,2
12345BCB – 22DiagramsBPOWER BUTTON & LED3V H8 & LEDREV. 2FIG. B 21power+3VH8+5VH8+5VH8+3VS+3VS+3VS+3VS+3VH8VA+5VVIN+5VS+3VS+3VH8+3VH8 +3VH8+
12345BCBB – 23AC INREV. 2FIG. B 22power:VA +5V+5V+3V+3V+2.5V+2.5VS+12VVIN VINVA VACPUVCC+5V +5VS+12V+3V +3VS+12V+3VVA+3VH8+5VS+3VH8+5VH8VAVIN+5VH8+5
11 – 3VIDEOmemory 8MB SGRAMchipset ATI Rage LT AGP (with 3D, & AGP proprietary driver)architecture 64-bit 2x AGP bus with Windows Accelerationdisp
12345BCB – 24DiagramsBPCMCIA RL5C475AREV. 2FIG. B 23pcmciaS1_VCC+3V+5V +12V+3V+3V+5V+12VS1_VCC+3VS1_VCC+3V+3V+3VAD[0..31]8, 1 4,2 5SERR#8, 1 4,1 6FR
12345BCBB – 25REALTEK AUDIO CONTROLLERALS300+ & CONN.REV. 2FIG. B 24audio+3VSAUD_VDDAUD_ AGNDAUD_ AGNDAUD_ AGNDAUD_ AGNDAUD_ AGNDAUD_ AGNDAUD_ A
12345BCB – 26DiagramsBAC 97REV. 2FIG. B - 25audio+3VSAUD_VDDAUD_VDDAUD_VDD+3VSAUD_ AGNDAUD_ AGNDAUD_ AGNDAUD_ AGNDAUD_ AGNDAUD_ AGNDAUD_ AGNDAUD_ AGND
12345BCBB – 27MODEM CONNECTORREV. 2FIG. B 26modem+3V+3VSSD_O UT25 ,2 6CR S T #25,2 6SYNC 25,26BIT _CLK 25,26SD2_IN 25MODEM_SPK 26CM CLK25 ,2 6JMODE
12345BCB – 28DiagramsBnotesNOTES:
11 – 4Introduction3D QSound Q3D Positional /QEM EAX sound supportinterface speakers (phones), microphone, line-inspeakers 2 built-in: 0.5W stereo amp
11 – 5life per charge approx. 180 minutes per battery (based on an Intel Pentium III 500 MHz CPU,running “ZD BatteryMark 2.0”” software in the Windows
11 – 6Introductionexternal locatorFRONT VIEWFIG. 1 – 11. Cover latch2. LCD3. Speakers4. Microphone5. On/Off switch6. LED status indicators7. Keyboard8
11 – 7LEFT VIEWFIG. 1 – 31. PS/2 port2. Fan3. USB port4. PC Card slot5. HDD module6. Audio line-in jack7. Phone jack8. Mic jackRIGHT VIEWFIG. 1 – 49.
11 – 8IntroductionnotesNOTES:
22 – 12 ChipsetThe computer is completely AT-compatible. Its chipset supports a high-performance AGP bus video interface andstate-of-the-art power man
12345678iiPrefacecopyrightsNOTICEThe company reserves the right to revise this publication or to change its contents without notice. Informationcontai
22 – 2ChipsetCHIPSET SITE DIAGRAMFIG. 2 – 21. Pentium III/Celeron CPU2. BIOS chipAMD AM29LV004BTchipset diagram12
22 – 3CHIPSET SITE DIAGRAMFIG. 2 – 2 (CONT.)3. Super I/O controllerSMSC FDC37N8694. Video controllerATI RAGE LT PRO5. PC Card controllerRicoh R5C4756.
22 – 4ChipsetCPU - INTEL MOBILE PENTIUM III/CELERONThe Notebook uses the Intel Mobile Pentium III/Celeron processor in a microPGA2 package. The Intel
22 – 5CORE LOGIC CHIPSET - INTEL 440ZX-M/440BX AGPSETThe Intel 440ZX-M/BX AGPset consists of the BX System Controller (443ZX-M/443BX) and the PCI ISA
22 – 6ChipsetSOUTH BRIDGE, PCI ISA IDE XCELERATOR, 82371EB (PIIX4E)The PCI ISA IDE Xcelerator (PIIX4E) is a multi-function PCI device implementing a P
22 – 7• Multifunction PCI to ISA Bridge- Supports PCI at 30 MHz and 33 MHz- Supports PCI Rev 2.1 specification- Supports Full ISA or Extended I/O (EIO
22 – 8Chipsetsupporting chip - PC CardSUPPORTING CHIPSThe following subsections describe major supporting chips:• Ricoh 5C475 PCI-CardBus Bridge• SM
22 – 9supporting chip - PC Card• PCI Bus Interface- Compliant with PCI Local Bus Specification 2.1- The maximum frequency 33MHz- PCI Master/Target pro
22 – 10ChipsetSMSC FDC37N869 PC 99 COMPLIANT 5V AND 3.3V SUPER I/O CONTROLLER WITH INFRARED SUPPORTThe FDC37N869 features:supporting chip - super I/O•
22 – 11supporting chip - videoATI RAGE LT PRO GRAPHICS CONTROLLERThe RAGE LT Pro is a highly integrated graphics accelerator with superior support for
12345678iiithe manualABOUT THIS MANUALThis manual is intended for service personnel who have completed sufficient training to undertake the mainte-nan
22 – 12Chipsetsupporting chip - audioREALTEK ALS300+ INTEGRATED PCI AUDIO ACCELERATORThe ALS300+ Integrated PCI Audio Accelerator brings forth a new a
33 – 13 DisassemblyThis chapter provides step-by-step instructions for disassembling parts and subsystems. When it comes toreassembly, reverse the pr
33 – 2Disassembly The disassembly procedures appear in the following order:General Disassembly• Keyboard and heat plate• LCD module• Top cover assembl
33 – 3MAINTENANCE PRECAUTIONSThe following precautions are a reminder.To avoid personal injury or damage to the notebook while performing a removal an
33 – 4DisassemblyCLEANINGDo not apply cleaner directly to the computer, use a soft clean cloth.Do not use volatile (petroleum distillates) or abrasive
33 – 5GENERAL DISASSEMBLY:REMOVING THE KEYBOARD & HEAT PLATEkeyboard & heat plate1. Use a flat-head screw-driver to release thekeyboard catche
33 – 6DisassemblyREMOVING THE HEAT SINK MODULEThe heat sink module which includes the fan is attached to the reverse side of the heat plate.1. Remove
33 – 7CPU IN MICROPGA2 SOCKETFIG. 3 – 3 CPU upgradeCHANGING THE CPUThe removable CPU fits into a FoxConn microPGA2 socket.REMOVING THE CPULoosen the s
33 – 8DisassemblyLCD moduleGENERAL DISASSEMBLY:REMOVING THE LCD MODULEThe LCD module can be removed with only a little more disassembly after you’ve r
33 – 9REMOVING THE LCD MODULEFIG. 3 – 4þTipThis procedure involves:screws 4connectors: 2 LCD modulemodels 3220 & 3620 model 3420ABCDEFGH ~ ILBCDEF
12345678ivPrefacerelated documentsRELATED DOCUMENTSYou may also need to consult the following manuals for additional information:User’s Manual on CDTh
33 – 10DisassemblyREPLACING THE LCDThe LCD module has two main elements, the LCD itself, and its inverter board.First separate the LCD module from the
33 – 11LCD moduleSEPARATING THE LCD & FRAMEFIG. 3 – 5þTipThis procedure involves:12.1” 13.3”screws 8 10connectors: 2 312.1” LCD module 13.3” LCD m
33 – 12DisassemblyTOP COVER DISASSEMBLY(BOTTOM S CREWS)FIG. 3 – 6GENERAL DISASSEMBLY: TOP COVER ASSEMBLYThe top cover assembly also contains the Touch
33 – 13top cover & TouchPadTOP COVER DISASSEMBLY(TOP SCREWS)FIG. 3 – 7þTipThis procedure involves:screws 5connectors 2Note for re-connecting the m
33 – 14Disassemblytop cover assemblyGENERAL DISASSEMBLY: TOP COVER COMPONENTSThe two (2) TouchPad daughterboards in this assembly are unlikely to requ
33 – 15top cover assemblyTOP COVER ASSEMBLYFIG. 3 – 8þTipThe TouchPad module has: buttons Pad board boardscrews 4 2 (f
33 – 16Disassemblybottom coverGENERAL DISASSEMBLY: BOTTOM COVER ASSEMBLYThe bottom cover assembly includes the mainboard, HDD bracket, IR board, power
33 – 17bottom coverBOTTOM COVER ASSEMBLYFIG. 3 – 9þTipSeparating the mainboardfrom the bottom coverincludes:screws 3connectors 1models 3220 & 362
33 – 18Disassemblybottom daughterboardsOPTIONAL FAX/MODEM MODULE, THE POWER BOARD, THE IR BOARD AND THE IO BRACKETThese are the remaining components w
33 – 19bottom daughterboardsFINAL SEPARATIONFIG. 3 – 10þTipThis procedure involves:screws 9connectors 4ABCDEFGH ~IJKLM ~ R
12345678vtable of contentsTABLE OF CONTENTSPrefaceCover...
33 – 20DisassemblyMODULE DISASSEMBLY: HDD MODULEWe are not including specific instructions for the CD device (CD-ROM/DVD-ROM/CD-RW) and the FDDdevice
33 – 21REPLACING/UPGRADING THE HDDYou can replace the HDD with another 2.5”, 9.5mm high IDE HDD.TAKING IT APARTAfter you’ve removed the HDD module,1.
33 – 22DisassemblyHDDMHDDJumper WarningSome (usually older) HDDshave a small jumper switch.It must be set to “master” orthe system may not correctlyre
33 – 23HDDSETTING UP A NEW HDD FOR THE FIRST TIMEBefore you can use a new HDD for the first time, you have to do two things:• tell the computer about
33 – 24DisassemblyconnectorsPORTS & CONNECTORS(TOP VIEWS)FIG. 3 – 14Mainboard1. PS/2 port2. DC-in 19V3. VGA port4. Serial (COM1) port5. Parallel
33 – 25connectorsPORTS & CONNECTORS(BOTTOM VIEWS)FIG. 3 – 15Mainboard27. IrDA port28. JDIM1 RAM bay 129. JDIM2 RAM bay 230. Jack1 audio line-in31
33 – 26DisassemblyNOTES:notes
!"4$%&4 – 14 TroubleshootingIf you are having trouble diagnosing and solving problems, this chapter has several tools which should help:•
" !4$%&Troubleshooting4 – 2BEFORE YOU BEGINBefore you start a troubleshooting job, be sure that:• All peripheral devices are disconnected fr
!"4$%&4 – 3SYSTEM TROUBLESHOOTING CHARTUse the following troubleshooting flow chart to locate the problem areas systematically.flow-chartTR
12345678viPrefaceSupporting Chips ...
" !4$%&Troubleshooting4 – 4pre-POSTPRE-POST ASSISTANTThis section describes possible problems before the Power-On-Self-Test (POST) and ways
!"4$%&4 – 5AC/DC adapterAC POWER LED FAILSUnder normal conditions, plugging in the AC/DC adapter makes the AC Power LED light up. If it fai
" !4$%&Troubleshooting4 – 6powerAC POWER & CHARGE LEDS FAILThere may be other problems responsible for a system status LED’s failure to
!"4$%&4 – 7power boardPOWER C OMPONENTSFIG. 4 – 31. F1 fuse for adapter’s output2. JAC1 for AC adapter plug3. CN1 to Mainboard4. CN2 to Mai
" !4$%&Troubleshooting4 – 8CN1 Power Board to M/B (on the Power Board) Pin Signal Pin Signal1 VIN 2 VIN3GND4 VIN5GND6GND7VA8VA9VA10VA11 GND
!"4$%&4 – 9CN2 Power Board to M/B (on the Power Board) Pin Signal Pin Signal1 TPADCLK 2 TPADDATA3 +5VS 4 LID-RSUM#5+5V6+5V7 +5V 8 +5V9 +5V
" !4$%&Troubleshooting4 – 10batteryCHECKING THE BATTERY PACK AND ITS CABLINGA malfunctioning battery pack or a bad connection between the ba
!"4$%&4 – 11status panel & inverterCHECKING THE CABLINGIf the battery pack is functioning properly, check if the measured voltage acros
" !4$%&Troubleshooting4 – 12LCD & system boardLCD SCREEN FAILURE TO DISPLAYThe LCD screen’s inability to display may be due to any of th
!"4$%&4 – 13LCD & inverterCHECKING THE INVERTER BOARDTable 4-3 suggests areas where problems may occur and provides corresponding corre
12345678viiModule Disassembly: HDD Module ...
" !4$%&Troubleshooting4 – 14 LCD statusCHECKING THE LCD SCREENIf you found no problems with the inverter board and its connection to the sys
!"4$%&4 – 15POSTPOST — T ESTING THE SYSTEMEach time the system is powered on, it automatically performs a Power-On-Self-Test (POST). The PO
" !4$%&Troubleshooting4 – 16error beepsPOST ERROR BEEPS & SCREEN MESSAGESErrors, fatal or non-fatal, can occur during the POST. All fata
!"4$%&4 – 17TABLE 4 – 5NON-FATA L ERROR MESSAGESnon-fatal error messagesMeassage Description & Suggested Solutionnnnn Cache SRAM Passe
" !4$%&Troubleshooting4 – 18TABLE 4 – 5 (CONT.)NON-FATAL ERROR MESSAGESnon-fatal error messagesMeassage Description & Suggested Solutio
!"4$%&4 – 19TABLE 4 – 5 (CONT.)NON-FATA L ERROR MESSAGESnon-fatal error messagesMeassage Description & Suggested SolutionReal time clo
" !4$%&Troubleshooting4 – 20TABLE 4 – 6PHOENIX BIOS POSTDEFAULT TEST POINTS(DISPLAYED ON DEBUG CARD)POST error messagesedoCrorrE noitinifeD2
!"4$%&4 – 21POST error messagesTABLE 4 – 6(CONT.)PHOENIX BIOS POSTDEFAULT TEST POINTS(DISPLAYED ON DEBUG CARD)edoCrorrE noitinifeDD3seulavS
" !4$%&Troubleshooting4 – 22TABLE 4 – 6(CONT.)PHOENIX BIOS POSTDEFAULT TEST POINTS(DISPLAYED ON DEBUG CARD)edoCrorrEnoitinifeDA8aeraataDSOIB
!"4$%&4 – 23TABLE 4 – 6(CONT.)PHOENIX BIOS POSTDEFAULT TEST POINTS(DISPLAYED ON DEBUG CARD)The table below is for the boot block in the Fla
12345678viiiPrefaceChecking the Volume...
" !4$%&Troubleshooting4 – 24TABLE 4 – 7POST-POST PROBLEMSpost-POST errorsPOST-POST PROBLEMSThis section describes possible problems the user
!"4$%&4 – 25TABLE 4 – 8POSSIBLE PC CARD PROBLEMS &SOLUTIONSPC CardsPC CARD SOCKET MALFUNCTIONThe faulty conditions the user might encou
" !4$%&Troubleshooting4 – 26SOUND OUTPUT FAILUREThe notebook’s internal audio unit consists of the audio circuitry, built-in speakers, and b
!"4$%&4 – 27CHECKING THE SPEAKER CABLEIf the speaker cables are not properly plugged into their connector, or they are frayed, the speakers
" !4$%&Troubleshooting4 – 28suspend & battery statusSUSPEND FUNCTION FAILUREPressing the suspend key combination will enable the system
AA – 1Appendix A Parts ListsThis appendix breaks down the notebook’s construction into a series of “exploded” illustrations. The com-ponent part numb
AA – 2Partsgeneral assembly3220 & 3620 BOTTOM ASSEMBLYFIG. A – 1
AA – 3general assembly3220 & 3620BOTTOM ASSEMBLY PARTS LISTFIG. A – 2
AA – 4Parts3420 BOTTOM ASSEMBLYFIG. A – 3general assembly
AA – 53420 BOTTOM ASSEMBLY PARTS LISTFIG. A – 4general assembly
12345678ixFig. 4 – 1 Troubleshooting Flowchart ...
AA – 6Partsgeneral assembly3220 TOP CASE ASSEMBLYFIG. A – 5
AA – 7general assembly3220 TOP CASE ASSEMBLY PARTS LISTFIG. A – 6
AA – 8Parts3420 TOP CASE ASSEMBLYFIG. A – 7general assembly
AA – 93420 TOP CASE ASSEMBLY PARTS LISTFIG. A – 8general assembly
AA – 10Parts3620 TOP CASE ASSEMBLYFIG. A – 9general assembly
AA – 113620 TOP CASE ASSEMBLY PARTS LISTFIG. A – 10general assembly
AA – 12PartsLCD3220/3420/3620 12.1” LCD ASSEMBLYFIG. A – 117777773344444411998815151414191912121212121216162121202018181313171713131212111110106655772
AA – 13LCD3220/3420/3620 12.1” LCD ASSEMBLY PARTS LISTFIG. A – 12
AA – 14PartsLCD3220/3420/3620 13.3” LCD ASSEMBLYFIG. A – 132841434112726252423915197811111116135121314222118172017131062134
AA – 15LCD3220/3420/3620 13.3” LCD ASSEMBLY PARTS LISTFIG. A – 14
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